INDIA'S FASTEST GROWING LAB-GROWN DIAMOND JEWELLERY BRAND

GET 10% OFF ON YOUR FIRST ORDER ~ CODES APPLY AUTOMATICALLY

FREE STANDARD SHIPPING AND EASY RETURNS

Your cart

Your cart is empty

 

At Aupulent, we stand behind the quality and craftsmanship of our jewelry. We understand that your jewelry is not just an accessory but a personal expression that should fit you perfectly and last through the years. Here's our policy on resizing and repairs:

Resizing Services

Eligibility:

  • Most rings purchased from [Your Jewelry Brand] are eligible for one free resizing within 15 days of purchase.
  • Beyond the 15 days free period all costs wil be borne by the customer
  • Custom-designed rings and certain items with specific design features may not be eligible for resizing. Please contact us for more information.

Process:

  • Contact Us: To request a resizing, please contact our customer service team with your order number and the new size you require.
  • Shipping: We will provide instructions for how to send your item back to us. Customers are responsible for shipping costs.
  • Timing: Resizing typically takes 3-4 weeks , depending on the complexity of the work required.

Repair Services

Process:

  • Assessment: Contact our customer service team with details of the repair needed. We may request photos to assess the repair.
  • Shipping: Instructions will be provided on how to securely send your item to us. Shipping costs to our facility are the responsibility of the customer.
  • Quote: Once we receive and assess your item, we'll provide a repair quote for your approval.
  • Repair and Return: Upon approval and payment, we will proceed with the repair. Customers are responsible for shipping costs.

Contact Us

For resizing or repairs please contact our dedicated customer service team at:

Final Note

Aupulent reserves the right to modify this Resize and Repair Policy at any time. We promise to communicate any changes effectively to our customers. Your satisfaction and trust in our brand are of utmost importance to us.