FAQ
Got some Diamond Questions? We are here to provide you with answers.
Got some Diamond Questions? We are here to provide you with answers.
Yes absolutely! We are presently located at S.C.O-96, Sector-35C, Chandigarh.
We currently do not provide this service. Stay tuned for updates.
Shipping in India is free, there are no additional charges.
We are happy to assist you to the best of our abilities, please contact our sales team for further support. To know more click here
Yes, we provide exchange and return. To know more click here.
Yes, every piece of jewelry is certified by experts at SGL Laboratories.
Yes, the jewelry will need to be sent to the lab for recertification. The shipping and certification cost will be borne by the customer.
Sure you can. Kindly click here.
Yes all pendants come with a chain. The exact design and weight of the chain may vary.
Follow this link to learn how to calculate your ring size : RING SIZE GUIDE
Yes, we offer free ring sizing within 15 days of purchase. In the case of increase in ring size, the cost for extra metal being used will be charged to the customer with prior intimation.
Lab Grown diamonds are absolutely real diamonds. They display the same chemical and optical properties as natural diamonds since they are grown from the seed of a natural diamond.
Most certainly, Lab Grown diamonds are completely conflict free as they are grown in ethical conditions and in a safe and controlled environment, eliminating the impacts of mining. Learn more
The clarity of our Lab Grown diamonds is VVS-VS and color is F-H.
Every piece of jewelry bought at Aupulent is BIS Hallmarked to reassure you of our promise of quality.
Every piece is individually crafted & hallmarked by the Bureau of Indian Standards and is certified by experts from an international laboratory based on your order requirement. This process takes approximately 7-10 days from the date the order is placed. Once the order is ready to disptach the delivery time is 2-3 days based on your pin code.
We are happy to assist you to the best of our abilities, please contact our sales team for further support. To know more click here
Bank transfer, All major Credit Cards & Debit Cards and UPI
We are working on the same.
Yes, GST in included in our price break up.
No, there are no additional hidden costs. All prices mentioned on our products are inclusive of tax.
Please refer to our exchange & returns policy.For further assistance, contact our sales team at support@aupulent.com.
Use the polishing cloth provided to shine your piece before wearing it. Learn more about care and cleaning
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